MFOB
The Masonic Fund of Benevolence values and respects the privacy of the people we deal with. The Masonic Fund of Benevolence is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
Under certain circumstances, The Masonic Fund of Benevolence may need to collect sensitive information about you. This might include any information or opinion about you, or your family request for assistance from Necessitous Circumstances, or details relating to a request for Disaster Relief
If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
Collecting personal information from third parties
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia, including in Papua New Guinea.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:
How do we protect your personal information?
The Masonic Fund of Benevolence will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
Online activity
The Masonic Fund of Benevolence website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Masonic Fund of Benevolence website(s).
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Our website uses relevant analytics services, to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.]
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
The Masonic Fund of Benevolence will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 30 days. We will deal with such a request by following the procedure outlined below:
● [insert procedure]
Links to third party sites
The Masonic Fund of Benevolence website(s) may contain links to websites operated by third parties. If you access a third-party website through our website(s), personal information may be collected by that third-party website. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website. Third-party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Inquiries and complaints
For complaints about how the Masonic Fund of Benevolence handles, processes or manages your personal information, please contact David Roberts. Note: we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 60 days for the Masonic Fund of Benevolence to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Masonic Fund of Benevolence’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at OAIC ) to lodge a complaint.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Email enquiries@mfob.com.au
Contact number (07) 32293533
Post 311 Ann Street Brisbane 4000
Attention: [The Masonic Fund of Benevolence Privacy Officer] Address: [311 Ann Street Brisbane 4000]
